Payment Methods
PAYMENT METHODS
K-Beautys offers secure online payment options for customers purchasing from eligible countries worldwide.
The payment methods available to you will be displayed during checkout and may vary depending on your country, currency, order value, device, and payment-provider availability.
ACCEPTED PAYMENT METHODS
Depending on availability at checkout, we may accept:
• Visa
• Mastercard
• American Express
• Credit cards
• Debit cards
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other payment methods displayed during checkout
A payment option listed on this page may not be available for every country, currency, customer, or transaction. The payment methods shown during checkout are the methods currently available for your order.
SECURE PAYMENT PROCESSING
Payments are processed securely through Shopify and approved third-party payment providers.
K-Beautys does not directly receive or store your complete payment-card number, card security code, online-banking password, or other confidential payment credentials.
Our payment providers may use encryption, identity verification, fraud-prevention systems, transaction monitoring, and other security measures to protect customers and transactions.
PAYMENT AUTHORISATION
Your order will be processed only after payment has been successfully authorised and confirmed.
Placing an order does not guarantee that the payment has been approved or that the order has been accepted.
A payment may be declined for reasons including:
• Incorrect card information
• Insufficient funds
• Expired card
• Incorrect billing address
• Bank security restrictions
• International payment restrictions
• Online transaction restrictions
• Currency restrictions
• Fraud-prevention checks
• Payment-provider limitations
• Failure to complete additional authentication
When your payment is declined, please contact your bank or payment provider or select another payment method available during checkout.
CURRENCY
The store’s base currency is United States Dollars (USD).
Prices may be displayed automatically in another supported currency based on your location, selected market, browser settings, or currency selection.
For example, customers in the United Arab Emirates may see prices displayed in AED where local currency display is supported.
The currency and final amount payable will be clearly displayed during checkout before you confirm your order.
CURRENCY CONVERSION
When you pay in a currency different from your payment account’s currency, your bank or payment provider may apply:
• Currency-conversion fees
• International transaction fees
• Cross-border processing fees
• Their own exchange rate
• Additional banking charges
These charges are controlled by your bank or payment provider and are not collected or controlled by K-Beautys.
The amount appearing on your bank statement may therefore differ slightly from the amount displayed on the website due to exchange-rate movements or provider charges.
PAYMENT VERIFICATION
To protect customers and prevent fraudulent transactions, some orders may require additional payment or identity verification.
We may request confirmation of:
• Customer name
• Billing information
• Shipping information
• Contact details
• Payment authorisation
• Identity information where reasonably necessary
• Other details relating to the transaction
Order processing may be delayed while verification is completed.
We reserve the right to cancel and refund an order when payment cannot be verified, when requested information is not provided, or when a transaction is considered suspicious or unauthorised.
PAYMENT TIMING
Payment is normally charged when the order is placed or authorised during checkout.
Your bank may temporarily place a pending authorisation on your account before the transaction is fully completed.
Pending authorisations are controlled by your bank or payment provider. When an unsuccessful or cancelled transaction remains pending, please contact your bank for information about the release period.
ORDER CONFIRMATION
After placing an order, you should receive an order-confirmation email at the email address entered during checkout.
Please check your inbox and spam or junk folder.
An order-confirmation email confirms that we have received your order. It does not guarantee acceptance, product availability, payment clearance, or shipment.
We may cancel or refund an order due to:
• Payment failure
• Product unavailability
• Pricing or technical errors
• Suspected fraud
• Delivery restrictions
• Import restrictions
• Legal or regulatory requirements
• Inability to verify the transaction
TAXES, CUSTOMS DUTIES AND IMPORT FEES
The checkout total may include applicable taxes where required or supported.
International orders may also be subject to customs duties, VAT, GST, import taxes, brokerage fees, clearance fees, or other government charges imposed by the destination country.
Unless expressly included during checkout, these charges are not included in the product or shipping price and must be paid by the customer.
K-Beautys does not control charges imposed by customs authorities, governments, couriers, banks, or payment providers.
PAYMENT ERRORS
When you believe you have been charged incorrectly, charged more than once, or charged without receiving an order confirmation, please contact Customer Care.
Provide:
• Your full name
• Email address used during checkout
• Approximate transaction date
• Transaction amount
• Currency
• Any available order number
• A screenshot showing the transaction without revealing complete card or banking information
Do not send your complete card number, card security code, password, one-time password, or online-banking credentials.
FAILED OR INTERRUPTED PAYMENTS
A payment may appear unsuccessful when the checkout page is closed, refreshed, interrupted, or disconnected before confirmation.
Before placing another order, please:
• Check whether you received an order-confirmation email
• Check your customer account, where available
• Check whether the payment is pending or completed
• Contact Customer Care when you are uncertain
This can help prevent duplicate orders or duplicate payment attempts.
DUPLICATE PAYMENTS
When a genuine duplicate payment is confirmed, we will arrange a refund for the duplicated transaction.
Refund processing time depends on the relevant payment provider, card issuer, or bank.
REFUNDS
Approved refunds will normally be returned to the original payment method used for the purchase.
We cannot normally issue a refund to a different card, account, payment method, or person.
After a refund has been processed by K-Beautys, it may take several business days to appear in your account.
The processing period depends on:
• Payment provider
• Card issuer
• Bank
• Country
• Currency
• Weekends and public holidays
K-Beautys cannot control bank-processing times after the refund has been submitted.
CHARGEBACKS AND PAYMENT DISPUTES
Before opening a chargeback or payment dispute, please contact Customer Care so that we can investigate and attempt to resolve the issue.
Opening an unjustified chargeback may delay the resolution process.
We reserve the right to provide order, payment, delivery, communication, and tracking records to the payment provider or financial institution when responding to a dispute.
PAYMENT SUPPORT
For assistance with a payment, please contact:
Email:
Phone / WhatsApp:
Please include your order number and a brief explanation of the issue.
Never send complete card details, card security codes, passwords, one-time passwords, or other confidential banking credentials.